Non - Voice Process

At VENPA GLOBAL TECHNOLOGIES, we entitle and master customer experience journeys for the world’s largest and most creative organizations through our ‘Customer-first’ ethics and our capability to co-create and nurture businesses. Our Digitally Integrated Customer Experience Service Model, grip on a human-assisted design to guarantee that digital including technology and analytics, is at our center to aid processes across domains, deliver the best business outcomes and majorly build customer trust.

We offer your customers choice and convenience. We help your setup and run non-voice channel customer services - be it chat, social media, messaging, mobile or email while maintaining a high quality of customer service across these channels.

We support our clients to setup and run other non-voice channel customer services be it email, chat, instant messaging or social media depending on what is considered prime by your customers as means of communication.